Privacy Policy

We may collect the following categories of information when you interact with our website or contact us:

• Contact Information: Name, email address, phone number, and company name submitted via contact forms or WhatsApp.
• Usage Data: Pages visited, time spent, browser type, device type, and IP address — collected automatically via Google Analytics and Google Tag Manager.
• Cookies: Session and preference cookies to improve browsing experience. See Section 6 for details.

We do not collect sensitive personal data such as financial account numbers, government IDs, or health information through this website.

• To respond to enquiries and provide software consultation services.
• To send relevant information about our MLM software products and services (only with your consent).
• To analyse website traffic and improve the user experience.
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties.

Our website uses the following third-party tools that may collect data independently under their own privacy policies:

• Google Analytics 4 (GA4) — website usage analytics
• Google Tag Manager (GTM) — tag and tracking management
• WhatsApp Business — direct communication channel

We encourage you to review the privacy policies of these services. You can opt out of Google Analytics tracking via the Google Analytics Opt-Out Browser Add-on.

Data submitted through our contact forms is stored securely and accessible only to authorised personnel at 1socio Technologies Private Limited. We implement industry-standard security measures including:

• HTTPS encryption for all data transmitted via our website.
• Role-based access controls to limit internal data access.
• Regular security audits on our software infrastructure.

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

We retain contact enquiry data for up to 2 yearsfrom the date of last interaction, after which it is securely deleted. Usage analytics data is retained as per Google Analytics' default retention settings.

Our website uses the following types of cookies:

• Essential Cookies: Required for the website to function (e.g., theme preference).
• Analytics Cookies: Google Analytics cookies to understand visitor behaviour (e.g., _ga, _gid).

You can control cookie preferences through your browser settings. Disabling analytics cookies will not affect website functionality.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you.
• Right to request correction of inaccurate data.
• Right to request deletion of your data.
• Right to object to or restrict processing of your data.
• Right to withdraw consent at any time.

To exercise any of these rights, please contact us at support@softwebmlm.com.

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy, please contact: